- Water continues flowing from a damaged pipe or connection
- A toilet or drain is releasing wastewater into an occupied area
- Water is spreading into another unit or shared space
- A water heater is actively leaking
- Several fixtures are backing up together
- A ceiling is bulging, or water is near electrical equipment
What to Do While Waiting
If an active clean-water leak can be isolated using a clearly identified valve in a dry, safe location, shut off that supply. Do not operate unidentified shared valves or enter a hazardous area to find a shutoff. Notify building management when another unit, common area, or shared system is involved. Keep people away from sewage, damaged ceilings, and electrical hazards. Take photographs only from a safe position.
Call +1 (414) 279-2050 with the address, affected fixtures, and whether the leak has stopped.
Safety First
If you smell gas or suspect a gas leak, leave immediately. Do not operate switches, appliances, or phones inside; call We Energies at 800-261-5325 from a safe location. For suspected carbon monoxide, fire, sparking, structural danger, or another immediate threat, leave and call 911. Do not re-enter to shut anything off.
Sewage exposure is a separate hazard. Keep occupants away and avoid unnecessary contact.
Call for Urgent Plumbing Help